The staff and the volunteers at the BCOAC wish to continually meet the expectation of our valued members. We want you to have confidence in the safety of our facility, awareness and participation in our classes, leagues and programs, and to be informed about our pricing and policies.

We desire to serve our members with the highest quality customer service possible. The staff and volunteers at the BCOAC pledge to provide safe, courteous and efficient service to every customer and guest, knowing that customer satisfaction is the foundation for our success. We are dedicated to delivering with a sense of warmth, friendliness and spirit, the best experience that you can have in our facility.

We would like to invite you to share your experience with us. If you have questions, comments, concerns, or ideas on ways that we can improve our service, please email